Privacy policy

Personal Information We Collect or Process

Personal information is information that identifies or can reasonably be linked to you. Depending on how you interact with our services, we may collect:

• Contact information, such as name, email, billing address, shipping address, and phone number where provided.
• Payment and transaction information used to process purchases and payments.
• Account information, where customer accounts are used.
• Order and shopping activity, including products viewed, purchased, returned, or added to cart.
• Communications you send to our customer support team.
• Device and usage information, such as browser, IP address, device identifiers, and interaction with our website.

Sources of Personal Information

Information may be collected:

• Directly from you
• Automatically through our website and cookies
• From service providers acting on our behalf
• From business, advertising, or technology partners where permitted by law

How We Use Personal Information

• Process payments and fulfill orders
• Arrange shipping and manage returns
• Provide customer support
• Maintain and improve our services
• Prevent fraud and improve security
• Provide marketing and advertising where permitted
• Comply with applicable laws and legal obligations

How We Disclose Personal Information

We may disclose information to service providers and partners that help us operate our business, including Shopify, payment processors, logistics and shipping providers, analytics providers, customer support services, and marketing providers.

Information may also be disclosed when required by law, in connection with a business transaction, or where you request or consent to the disclosure.

Relationship With Shopify

Our store is powered by Shopify. Shopify processes certain personal information in order to provide and improve the ecommerce services used by our store. Information may be processed in countries other than the country in which you reside.

Cookies & Advertising

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, analyze website activity, improve services, and provide relevant advertising.

Depending on where you live, you may have the right to opt out of certain targeted advertising, sale, or sharing of personal information. You can use our data sharing opt-out page where available.

Children's Data

Our services are not intended for children, and we do not knowingly collect personal information from children where prohibited by applicable law.

Security & Retention

We use reasonable measures designed to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure.

Information is retained for as long as reasonably necessary for purposes including providing services, fulfilling legal obligations, resolving disputes, and maintaining business records.

Your Privacy Rights

Depending on your location, applicable privacy laws may provide rights including:

• Accessing or knowing what personal information we hold
• Requesting deletion
• Requesting correction
• Receiving a portable copy of certain information
• Opting out of certain sale, sharing, or targeted advertising
• Managing marketing communication preferences

We may need to verify your identity before processing certain privacy requests.

International Transfers

Personal information may be transferred, stored, or processed outside the country where you live. Where required, recognized legal mechanisms are used for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page.